London Borough of Croydon - Disrepair Framework

Wates Living Space – 12-Month Disrepair Framework (Croydon)

NC Construction Services Ltd successfully delivered a 12-month disrepair framework in partnership with Wates Living Space across the London Borough of Croydon, completing over 150 disrepair cases in occupied homes. Our team managed a wide range of complex repairs from structural works to full internal reinstatements, ensuring each property was restored to a high standard. By working closely with residents and Wates’ contract teams, we maintained clear communication, minimised disruption, and consistently achieved excellent satisfaction levels. The framework showcased our ability to deliver responsive, high-quality repairs with care, efficiency, and attention to detail.

Our collaborative approach allowed us to deliver a seamless service in live environments, with each repair carefully planned to suit residents’ needs and the programme’s timescales. We placed strong emphasis on customer care, health and safety, and right-first-time delivery, ensuring every home met Wates’ and Croydon Council’s expectations. This partnership strengthened our position as a trusted maintenance provider within the borough and highlighted our capability to manage high-volume, time-sensitive repair programmes with professionalism and precision.